TERMS OF PURCHASE AND REFUND POLICY

At I Am Possible, LLC, we are committed to providing high-quality coaching and training programs, books, and premium value offers. We understand that circumstances may arise where a refund is requested, and we have established the following purchase and refund policy to ensure fairness and clarity.

DISCLAIMER
All our educational and informational programs and services are aimed at helping you achieve certain results personally or professionally. However, we cannot and do not guarantee any specific outcome or that you will achieve any particular goal. In fact, we are providing our books, training, coaching, and premium services to you as an informational guide only.

You are solely responsible for what you do with any of the information we provide and any outcomes that result. Furthermore, any testimonials of other students in our programs are no guarantee of your own success, but are simply provided as examples of what others are doing.

RETURNS AND REFUNDS
If you are not fully satisfied with any of our products or services, please contact floyd@floyddbrown.com. Note, however, we do not accept returns on any of our products or services (unless otherwise specified).

RECOVER MASTERY FOR ACHIEVERS CHALLENGE REFUND POLICY

VIP Tier ($297) - Eligible for Refunds
We want you to get the most value from our challenge! If you attended and participated fully but still feel it wasn’t worth it, you may request a refund after the SECOND DAY of the challenge concludes. To qualify, you must:
- Attend every day with your camera turned on.
- Complete all assigned homework.
- Submit your completed homework through the refund request form.

Non-Refundable Tiers
- General Admission ($97): Refunds are not available for General Admission tickets.
- Platinum Tickets: ($497)These tickets are non-refundable as they include live engagement and Q&A opportunities.

Exceptions:
If you accidentally purchased a challenge ticket as part of a book upsell or downsell, a refund may be issued before the challenge begins.

If you purchased a ticket on the first day of the challenge week after 11 AM EST and do not wish to join the next month’s challenge, you may request a refund.

BOOK REFUND POLICY

General Book Refund Guidelines:
- Refunds will be processed only upon receipt of the returned book in its original condition.
- If you accidentally ordered multiple copies and they have not yet been shipped, we can issue a refund for the extra copies.
- Signed or hardcover copies of a book are non-refundable.
- Delayed shipping (especially for international orders) is not eligible for refunds.
- Accidental purchases of multiple copies may be refunded if the books have not been shipped.

If We Made a Mistake:
If you received the wrong book, your order was delayed due to an error on our part, or your book was lost in transit, we will issue a refund or send a replacement immediately upon verification.

If There Was a Customer Error:
If an incorrect shipping address was provided or the package was not picked up, we can resend the book once the correct address is confirmed. The customer will be responsible for additional shipping fees. Refunds will not be issued for customer input errors or failure to collect the package.

PREMIUM VALUE OFFERS REFUND POLICY
Deposit Refund Conditions
- Deposits made toward Premium Value Offers (1on1, Cohort Coaching) are non-refundable.
- However, the deposit can be applied as a credit toward another program.
- Wire Transfers, ACH Payments, and other program fees follow the No Refunds, No Exceptions rule.

NAME AND LIKENESS PERMISSION & RELEASE
You agree that if you attend an event live or online, you give us permission to audio and video record and photograph you, and to use your name, likeness, audio, video, and photograph of you at the event for any purpose, in any manner, in any medium, now known or hereafter developed.

You irrevocably grant to us the rights to use your name, likeness, and any audio/video recordings of you without further payment and without the ability to review the final product.

PAYMENT PLANS
If you purchase a product or service utilizing a payment plan, you are responsible for all agreed-upon payments. If any payments are not received in a timely manner, the entire purchase is void, and no payments will be refunded. If you use a third-party lender, even one we suggest, you agree to perform your own due diligence and acknowledge that we have no knowledge of any lender or provide any financial advice.

WHEN YOU BUY FROM AN AFFILIATE
We make no representations of any kind as to the products and services of any of our affiliates. Any purchase made through a third-party affiliate is subject to the affiliate’s own terms and conditions.

FORCE MAJEURE
We are not responsible for failure or delay in performance if caused by an act of God, hostility, a telecommunications outage, government restrictions, a pandemic, or other event outside our reasonable control.

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